"Mike has been my insurance agent for close to 30 years now. He and his staff have always been friendly, helpful, and ethical; and they’ve even taken the initiative to contact me when they’ve come across ways to save me money. They’ve handled claims with efficiency and genuine concern. It’s great to know that I can count on their support for both personal and business insurance." John Whiting, CPA, Dexter, Michigan
"I have been with Arbor Insurance for over 8 years. My agent, Kim, works diligently to make sure I get the best possible insurance rate and coverage. If I have any questions, she and the staff are always available to answer any coverage questions I may have." Cyndhia Lasso, Ann Arbor, Michigan
"Every employee has been expedient and professional in responding to each question. They are dedicated to finding their customers the lowest rates without compromising quality. One agent, Stephanie, has been particularly amazing. We had an accident on the day after her wedding, and she made sure we were taken care of before leaving on her Mexican honeymoon!" Andrea Stemaly, Kalamazoo, Michigan
"Westfield staff got in touch with me quickly and got the process moving. They were very helpful and answered all of my [claims] questions." Janelle Hohm, Kalamazoo, Michigan
"I have worked with Arbor Insurance Agency for years. They have covered everything for me ranging from motorcycles to vacant investment property. I enjoy working with them because they are easy to work with, proficient, knowledgeable, responsive and offer competitive premiums." John Parkison
"I was previously a State Farm Homeowners customer but after renting my house out to leave town for work I was cancelled. With 24 hours to spare, Kim from Arbor Insurance set me up with the correct insurance, adjusted deductibles and went through every detail and possible discount with me. Being a landlord herself, she was able to talk me through the process and get me insured within 24 hours - no lapse. And the best part? The new policy was even cheaper! Would definitely recommend calling them before falling for the TV commercials (Geico, State Farm, etc.)." Adam Jacoby
"All of my questions [regarding my claim] were answered in a timely, courteous and professional manner. The process was fairly quick and moved forward without delays. The adjuster was more than fair." Keith Dwyer, Ypsilanti, Michigan
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